Since the nation went into lockdown, and having made it our mission to reach out to the more vulnerable members of the immediate Trowbridge community, we at Trowbridge Town Council have continued to provide services to the residents of the town. We have been collecting and delivering prescription medications – over 820 up to late May – and have also been doing the same in respect of shopping for essential foodstuffs. ‘Backroom staff’ have been at the end of the phone and also online to answer any questions that people may have, including help with online shopping and contacting food banks, and over-the-phone assistance regarding local shops offering food deliveries. We’ve also been assisting callers with Government forms when it comes to certain benefits issues. In some instances staff have been able to simply provide a listening ear for those needing just that little bit of reassurance. Over this time, more than 1,200 calls were taken on the special line that was set up at the beginning of the lockdown period. We have also delivered almost 500 school lunches and over 800 educational packs for home schooling . . . and even an emergency bag of kitty litter to a self-isolated cat owner whose moggy was in desperate need of the loo! Our graphic shows what we got up to in May alone . . .

As the COVID-19 lockdown continues, this service will also continue for the foreseeable future: if you or someone you know might benefit from the services mentioned above, or for advice or information concerning anything else, please email the Information Services Team at info@trowbridge.gov.uk or call 01225 765072 (8am-4pm Monday to Friday, 10am-2pm Saturday). Stay home, and stay safe, everyone . . .